Privacy Policy
Effective date: January 6, 2025
At TravelWise, we understand the importance of data privacy. This policy is designed to explain how we collect, use, and protect your information when you visit our educational platform.
What Information Do We Collect?
- Personal Data: We may store your name, email address, phone number, date of birth, and other information you provide when creating an account or registering for courses.
- Performance Data: Data about your learning progress, completed tests, certificates earned, and statistics regarding time spent on the platform.
- Device Information: Includes information about your device type, operating system, IP address, browser, and the date and time of access to the platform.
- Payment Information: If you make a purchase through our platform, we collect transaction data, including payment card information or other payment methods.
- Interaction Information: Data about your activities on the platform, such as courses viewed, assignments, comments, ratings, and other interactions with content.
- Cookies and Tracking Technologies: We may use cookies and similar technologies to improve user experience, track usage, and analyze performance on the platform.
How Do We Use Your Data?
We use your data for the following purposes:
- To provide access to learning materials and other services.
- To analyze course effectiveness and improve the platform for a better learning experience.
- To personalize recommendations, including course selections, tests, and other services based on your interests and prior experiences.
- To inform you about platform updates, new courses, features, or promotions that may be relevant to you.
- To fulfill our legal obligations, including storing data for tax or other legal purposes.
- To support and interact with you through customer support services.
How Do We Protect Your Data?
We take all necessary measures to protect your data from unauthorized access, use, or disclosure. We employ advanced encryption technologies to ensure the security of your information.
- Data encryption during transmission over secure connections (HTTPS).
- Regular security audits and updates to our servers and software.
- Restricted access to personal data for authorized staff and service providers only.
Your Rights
You have the following rights regarding your personal data:
- The right to access the data we hold about you. You can request a copy of your data.
- The right to rectify inaccurate or outdated data.
- The right to request the deletion of your data if it is no longer needed for service provision.
- The right to restrict the processing of your data or to consent to specific actions involving your information.
- The right to data portability, where technically feasible, to transfer your data to another service provider.
To exercise these rights, please contact us using the contact information provided below.
Who Do We Share Your Data With?
We may share your personal data with third parties, such as service providers, to help us process payments, secure the platform, and conduct marketing and analytics activities.
- Payment service providers for processing transactions.
- Support teams to provide assistance or resolve technical issues.
- Analytics companies that help us improve platform performance.
All third parties with whom we share your data are required to comply with data privacy and protection standards.
Data Transfer Across Borders
If necessary for the fulfillment of our obligations to you, we may transfer your data outside the country in which you reside. We ensure that all data transfers are made in accordance with applicable laws and necessary measures are taken to protect your rights.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. All changes become effective once posted on our platform. If significant changes are made, we will notify you via email or through platform notifications.
Contact Information
If you have any questions or concerns regarding our Privacy Policy, please contact us at [email protected].